Supply chain ⛓ Supply Chain

Infosys McCamish Systems LockBit ransomware breach (6 million insurance customers)

📅 2023-10-29 🏢 Infosys McCamish Systems (insurance BPO/outsourcing provider) 🦠 LockBit ransomware
Primary Source ↗

Incident Details

LockBit ransomware group attacked Infosys McCamish Systems (IMS) between 29 October–2 November 2023, claiming to have encrypted 2,000+ corporate systems. IMS is a major BPO provider to US insurance companies. Data exfiltrated on 6+ million individuals whose insurers outsourced operations to IMS. Data included SSNs, dates of birth, medical records, biometric data, email/password combinations, driver’s licences, financial account info, payment card info, passport numbers, and military IDs — among the most extensive PII categories in any known breach. Estimated losses: $30+ million. $17.5 million class action settlement. Supply chain impact as insurance policyholders of IMS clients (including Bank of America’s insurance subsidiary) were affected without any direct relationship with Infosys.

Technical Details

Initial Attack Vector
unknown
Vendor / Product
Infosys McCamish Systems (insurance BPO/outsourcing provider)
Malware Family
LockBit ransomware
Supply Chain Attack
✅ Confirmed third-party / vendor compromise

Timeline

  1. 2023-10-29 Breach occurred
  2. 2023-11-03 Publicly disclosed
  3. 2024-02-01 Customers notified