Data leak

Odido (Netherlands) ShinyHunters Telecom Data Breach - 6.2M Customers

πŸ“… 2026-02-07 🏒 Odido customer contact/CRM system
Primary Source β†—

Incident Details

On the weekend of February 7–8, 2026, ShinyHunters breached Odido’s (Netherlands’ largest mobile network operator) customer contact system and downloaded records for approximately 6.2 million customers β€” roughly one-third of the Netherlands’ population. Affected customers include both Odido subscribers and those of Ben (another Odido-owned carrier), plus customers within the past two years. Stolen data included names, phone numbers, postal/email addresses, dates of birth, IBAN bank account numbers, and government-issued ID details (passport/driver’s license numbers and validity dates). Odido confirmed passwords, call records, billing data, location data, and ID document scans were not accessed. ShinyHunters demanded €1 million ransom by February 26; when Odido declined, the full dataset was leaked to the dark web on March 1, 2026. The Dutch Public Prosecutor’s Office launched a criminal investigation.

Technical Details

Initial Attack Vector
ShinyHunters used phishing and social engineering to gain access to Odido's customer contact/CRM system used by customer service representatives
Vendor / Product
Odido customer contact/CRM system

Timeline

  1. 2026-02-07 Breach occurred
  2. 2026-02-12 Publicly disclosed
  3. 2026-02-12 Customers notified