Data leak
Xfinity/Comcast CitrixBleed Data Breach (35.8M Customers)
Primary Source βIncident Details
Between October 16β19, 2023, attackers exploited the Citrix Bleed vulnerability (CVE-2023-4966) to gain unauthorized access to Comcast’s Xfinity systems. Citrix had issued a patch on October 10, 2023, but Xfinity’s systems were compromised before the patch was applied. Xfinity disclosed the breach on December 18, 2023, affecting approximately 35,879,455 individuals β nearly all of Xfinity’s approximately 32 million customers plus some former customers. Exposed data included usernames, hashed passwords, and for some customers: names, contact information, last four digits of Social Security numbers, dates of birth, and secret security question answers. Xfinity required all customers to reset their passwords. Comcast later agreed to a $117.5 million class-action settlement. CitrixBleed was widely exploited in late 2023 by multiple threat actors including LockBit ransomware operators, affecting Boeing, Allen & Overy law firm, DP World Australia, and many others. Note: this breach is distinct from the 2024 Comcast/Xfinity incident involving the FBCS third-party vendor, which resulted in an FCC fine.
Technical Details
- Initial Attack Vector
- Exploitation of Citrix Bleed (CVE-2023-4966) β a critical vulnerability in Citrix NetScaler ADC/Gateway enabling session token hijacking without authentication; Citrix released a patch on October 10, 2023, but attackers breached Xfinity's systems October 16β19 before the patch was applied
- Vendor / Product
- Citrix NetScaler ADC/Gateway
- CVE / GHSA References
- CVE-2023-4966
Timeline
- 2023-10-16 Breach occurred
- 2023-12-18 Publicly disclosed
- 2023-12-18 Customers notified