Data leak
Marriott press release / CSO Online / FTC / NY AG
Primary Source βIncident Details
Chinese state-sponsored hackers (linked to PLA) compromised Starwood Hotels reservation system as early as 2014, 2 years before Marriott acquired Starwood (2016). Breach persisted undetected until internal security tool flagged suspicious access Sept 8 2018. Up to 500M records exposed (revised to 383M); included names, addresses, phone, email, DOBs, passport numbers (5.25M unencrypted), encrypted payment cards. FTC action 2024. $52M multi-state settlement 2024. Highlights M&A cybersecurity due diligence failures.
Technical Details
- Initial Attack Vector
- CWE-506: Embedded Malicious Code / Remote Access Trojan deployed in Starwood network prior to Marriott acquisition
- Vendor / Product
- Starwood Hotels guest reservation system
- Malware Family
- Remote Access Trojan (name undisclosed)
Timeline
- 2014-01-01 Breach occurred
- 2018-11-30 Publicly disclosed
- 2018-11-30 Customers notified