Credential theft

Okta Security / BeyondTrust / BleepingComputer

πŸ“… 2023-09-28 🏒 Okta Customer Support System
Primary Source β†—

Incident Details

Threat actor accessed Okta customer support case management system Sept 28 - Oct 17 2023 using credentials stolen from an employee’s personal Google account. 134 Okta customers affected (<1%). Stolen HAR files contained session tokens used for session hijacking against 5 customers including BeyondTrust, Cloudflare, and 1Password. Session tokens from support HAR files enabled account takeover. Okta’s disclosure came after customers independently detected attacks.

Technical Details

Initial Attack Vector
CWE-522: Insufficiently Protected Credentials (employee personal Google account compromise exposing corporate credentials)
Vendor / Product
Okta Customer Support System

Timeline

  1. 2023-09-28 Breach occurred
  2. 2023-10-20 Publicly disclosed
  3. 2023-10-20 Customers notified